Withdrawal notice

Right of withdrawal

Right of withdrawal

Right of withdrawal

You can cancel your contract declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or – if the thing is left to you before the deadline – by returning the thing. The period begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in the case of the recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB and our obligations in accordance with Section 312g (1) sentence 1 BGB in conjunction with Article 246 Section 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time.

The revocation must be sent to:

Susanne Cerneka
Susanne Cerneka
Wolfskogel 1
A-2763 Pernitz
Email suna_y_laluna6@yahoo.de
Consequences of withdrawal

In the event of an effective revocation, the services received on both sides must be returned and any benefits (e.g. interest) drawn up must be surrendered. If you cannot return or return the received performance and uses (e.g. benefits of use) or only partially or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for the use made, insofar as the use or the deterioration can be attributed to handling the item that goes beyond checking the properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a shop, for example.
Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods correspond to the ordered ones and if the price of the thing to be returned does not exceed an amount of 40 euros or if you have not received the consideration or a higher price of the thing at the time of the cancellation have made a contractually agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

Contractual regulation regarding the return costs in case of revocation

If you exercise your right of cancellation, the following agreement applies in accordance with § 357 (2) BGB, according to which you have to bear the regular costs of the return, if the delivered goods correspond to the ordered ones and if the price of the item to be returned is an amount of 40 euros or if you have not yet made the consideration or a contractually agreed partial payment for a higher price of the item at the time of the revocation.
Otherwise, the return is free for you.

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